ClientConnect

Terms of Service

Last Updated: 9/6/2025

1. Acceptance of Terms

Welcome to ClientConnect. These Terms of Service ("Terms") govern your access to and use of the ClientConnect platform, including any associated mobile applications, websites, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. Please read these Terms carefully before using the Service.

2. Description of Service

ClientConnect is an automated phone call and SMS system that connects providers (e.g., therapists, salespeople) with clients via scheduled calls. The Service allows users to:

  • Schedule automated phone calls and SMS messages. Carriers are not liable for delayed or undelivered messages.
  • Integrate with Google, Outlook, and Apple calendars
  • Manage client communications
  • Access analytics and reporting features

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. User Accounts

To use certain features of the Service, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information when creating your account
  • Maintaining the security and confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms or if we suspect unauthorized or fraudulent use of your account.

4. User Responsibilities

When using the Service, you agree to:

  • Comply with all applicable laws and regulations
  • Respect the privacy and rights of others
  • Obtain proper consent from clients before scheduling calls or sending SMS messages
  • Use the Service in a manner consistent with its intended purpose
  • Not use the Service for any illegal, harmful, or abusive purposes
  • Not attempt to gain unauthorized access to the Service or its related systems
  • Not interfere with or disrupt the integrity or performance of the Service

5. Fees and Payment

We may offer both free and paid subscription plans for the Service. By selecting a paid subscription plan, you agree to pay the applicable fees as described on our website.

Payment terms:

  • Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan
  • All fees are non-refundable unless otherwise specified
  • We may change our fees at any time with notice to you
  • You are responsible for all taxes associated with your use of the Service

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ClientConnect and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not:

  • Copy, modify, distribute, sell, or lease any part of the Service
  • Reverse engineer or attempt to extract the source code of the Service
  • Use any automated means to access or collect data from the Service
  • Remove any copyright, trademark, or other proprietary notices from the Service

7. Third-Party Services

The Service may integrate with or contain links to third-party services, such as Google Calendar, Outlook Calendar, Apple Calendar, and Vonage. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the content or practices of these third-party services.

Your use of such third-party services is at your own risk, and you should review the terms and privacy policies of these services before using them.

8. Limitation of Liability

To the maximum extent permitted by law, ClientConnect and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims exceed the amount you paid to us, if any, for accessing or using the Service during the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not warrant that:

  • The Service will function uninterrupted, secure, or available at any particular time or location
  • Any errors or defects will be corrected
  • The Service is free of viruses or other harmful components
  • The results of using the Service will meet your requirements

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Contact Us

If you have questions about these Terms, please contact us at:

Email: support@clientconnect.tech
Address: 1404 Beechwood Ave Nashville, TN 37212