Privacy Policy

1. Introduction

Welcome to ClientConnect ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated call scheduling service.

By using our service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our service.

2. Information We Collect

We collect several types of information from and about users of our service, including:

• Personal Information: Name, email address, phone number, and other contact details you provide when registering for our service.
• Calendar Information: When you connect your Google, Outlook, or Apple calendar, we access your calendar data to schedule and manage appointments.
• Call and SMS Data: Information related to calls and SMS messages sent through our platform, including timestamps, duration, and content.
• Usage Data: Information about how you use our service, including log data, device information, and analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process and complete transactions
• Schedule and manage automated calls and SMS messages
• Integrate with your calendar services
• Respond to your inquiries and provide customer support
• Send administrative information, such as updates or changes to our policies
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access and ensure the security of our service

4. Sharing of Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as Vonage for call and SMS functionality.
• Calendar Service Providers: Google, Microsoft, or Apple when you connect your calendar to our service.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent for calendar integration
• Opting out of marketing communications
• Requesting a copy of your personal data

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Third-Party Services

Our service integrates with third-party services, including Google Calendar, Outlook Calendar, Apple Calendar, and Vonage. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

David Garrett McDaniel
Email: garrett@clientconnect.tech
Client Connect LLC
Address: 1404 Beechwood Ave, Nashville, TN 37212